At perawin, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own information.
Six commitments we make to every player on our platform
Every piece of data transmitted between your device and perawin is protected by bank-grade 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
perawin will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve your gaming experience on our platform.
perawin processes all player data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
We tell you exactly what data we collect, why we collect it, and how long we keep it. No hidden data practices, no vague language — just clear, honest information.
You have the right to access, correct, delete, and port your personal data held by perawin. Submit a request to our support team and we will respond within 15 business days.
Player data is stored on secure, access-controlled servers. Internal access to personal data is restricted on a strict need-to-know basis and is subject to regular security audits.
perawin ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at perawin.net. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data collected, processed, stored, and shared by perawin in connection with your use of our website, mobile platform, gaming services, customer support channels, and any other services we provide. It covers all players based in the Philippines, including those accessing perawin from Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions across the archipelago.
This Privacy Policy should be read alongside perawin's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of our platform.
For the purposes of the Philippine Data Privacy Act of 2012, perawin acts as the Personal Information Controller (PIC) in respect of all personal data collected through the perawin platform. This means perawin determines the purposes and means by which your personal data is processed.
Where perawin engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and fraud prevention services — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with perawin's instructions and applicable Philippine data protection law.
If you have any questions or concerns about how perawin handles your personal data, you may contact our designated Data Protection Officer (DPO) at:
perawin collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service optimisation |
| Usage Data | Games played, betting history, session duration, login timestamps | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
perawin collects personal data through the following means:
perawin does not collect personal data from minors. Our platform is strictly for players aged 21 years and above, in accordance with PAGCOR regulations. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account.
perawin uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, perawin processes your personal data on the following legal bases:
perawin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
perawin uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the perawin platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
perawin retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with perawin's data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by perawin:
Know what data we collect and how we use it — which is exactly what this Privacy Policy provides.
Request a copy of the personal data perawin holds about you at any time.
Request correction of any inaccurate or incomplete personal data in your perawin account.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing or on grounds relating to your particular situation.
Receive your personal data in a structured, commonly used format for transfer to another service.
To exercise any of these rights, please contact perawin's Data Protection Officer at [email protected]. We will acknowledge your request within 72 hours and respond in full within 15 business days. In some cases, we may need to verify your identity before processing your request.
If you are not satisfied with perawin's response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.
perawin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
The perawin platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. perawin does not knowingly collect, process, or store personal data from individuals under the age of 21.
If perawin becomes aware that personal data has been collected from a person under 21 years of age — whether through registration, payment, or any other means — we will take immediate steps to:
If you believe that a person under 21 has registered on perawin, please notify us immediately at [email protected] so that we can take prompt action.
perawin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players by email and/or by posting a prominent notice on the perawin platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how perawin protects your personal data.
Your continued use of the perawin platform following the effective date of any amendments constitutes your acknowledgment of the updated Privacy Policy. If you do not agree with the revised policy, you may request account closure in accordance with the perawin Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or perawin's handling of your personal data, please contact our Data Protection Officer through the following channels:
Our support team includes Filipino-speaking agents available around the clock, including Philippine public holidays. We are committed to handling all data privacy matters with the utmost care, transparency, and respect for your rights under Philippine law.
Your data is safe, your privacy is protected, and your gaming experience is fair. Join hundreds of thousands of Filipino players who trust perawin for secure, exciting online gaming. Must be 21 or older to register and play.