🛡️ Player Protection

Responsible Gaming
at perawin

Gaming at perawin should always be fun — never stressful, never harmful. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control. Whether you're in Manila, Cebu, Davao, or anywhere across the Philippines, perawin has your back.

21+ This platform is strictly for players aged 21 years and above, as required by PAGCOR regulations.

Our Commitment to You

Six pillars of responsible gaming at perawin — because fun should always come first

🔞
Strict 21+ Age Policy

perawin enforces a hard 21-and-above age requirement on all accounts. Every new player goes through identity and age verification before they can deposit or play. No exceptions, ever.

🚪
Self-Exclusion Tools

Need a break? perawin's self-exclusion feature lets you lock your account for a set period — from 24 hours to permanent closure. Requests are processed within 24 hours, no questions asked.

💰
Deposit & Loss Limits

Set daily, weekly, or monthly deposit and loss limits directly from your perawin account settings. Once set, limits can only be reduced immediately — increases take 7 days to take effect.

⏱️
Session Time Reminders

perawin can send you a reminder notification after you've been playing for a set amount of time. It's a simple nudge to check in with yourself and decide if you want to keep going.

🧠
Reality Check Feature

Our reality check tool displays a summary of your session — how long you've been playing and your net result — at regular intervals you choose. Knowledge is the best tool for staying in control.

🤝
24/7 Support Team

Our Filipino support agents are available around the clock via live chat. If you're worried about your gaming habits or someone you know, reach out anytime — we're here to listen and help, not to judge.

Gaming Should Be Entertainment, Not a Lifeline

Understanding what responsible gaming really means

Dito sa perawin, we believe that online gaming — whether it's slots, bingo, football betting, or our popular cat fishing games — should be a source of enjoyment and excitement, not stress or financial strain. Gaming responsibly means treating every peso you wager as the cost of entertainment, not as an investment or a way to solve money problems.

The Philippines has one of the most vibrant gaming communities in Southeast Asia, and perawin is proud to serve players from Quezon City to Makati, from Cebu to Davao. But with that privilege comes real responsibility. We are committed to making sure that our platform never becomes a source of harm for any player or their family.

✅ The Golden Rule of Gaming at perawin: Only ever gamble with money you can afford to lose — money set aside purely for entertainment, separate from rent, bills, groceries, and savings. If gaming stops being fun, it's time to stop.

Responsible gaming at perawin is not just a policy page — it's baked into our platform design. From the moment you register, you have access to a full suite of tools that put you in the driver's seat. You decide your limits, your session length, and whether you need a break. We simply make those choices easy and effective.

Under PAGCOR regulations governing online gaming in the Philippines, perawin is required to implement responsible gaming measures and to promote safe play among all registered players. We go beyond the minimum — because doing right by our players is not a box-ticking exercise, it is part of who we are as a brand built for the Filipino community.

📋 PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) actively promotes responsible gaming across all licensed operators. perawin operates in alignment with PAGCOR's player protection framework to ensure a safe environment for all Filipino players.
21+

Minimum age requirement for all perawin players, strictly enforced

24H

Self-exclusion requests processed within 24 hours of submission

100%

of perawin accounts go through age and identity verification

7 Days

Cool-off period before any deposit limit increase takes effect

🎯 Quick Tips for Healthy Gaming
  • Set a gaming budget before you log in — and stick to it
  • Never chase losses; the next spin won't always fix the last one
  • Take regular breaks — stand up, stretch, get a glass of water
  • Avoid gaming when you're stressed, drunk, or emotionally low
  • Balance gaming with family time, hobbies, and other activities
  • Keep track of how much time and money you spend each session
  • Talk to someone you trust if gaming starts to feel out of control

Warning Signs to Watch Out For

Problem gambling can creep up quietly. Here are the red flags — for yourself or someone you care about

Spending more money on gaming than you originally planned, or going beyond your set budget regularly.

Chasing losses — continuing to play to try to win back money you've already lost.

Borrowing money from family, friends, or lending apps like GCash Credit specifically to fund your gaming.

Neglecting responsibilities at work, school, or home because of time spent gaming online.

Feeling restless, irritable, or anxious when you try to cut back or stop gaming.

Hiding your gaming activity from loved ones or lying about how much time or money you've spent.

Using gaming as a way to escape from problems, stress, depression, or anxiety rather than for fun.

Failing to stop gambling even after making a firm decision to quit or take a break.

⚠️ If any of these signs feel familiar, please use perawin's self-exclusion tool or reach out to our 24/7 support team immediately. You can also seek help from mental health professionals or community support services available across the Philippines. You don't have to deal with this alone.

Your perawin Protection Toolkit

Every registered perawin player has access to these tools directly from their account dashboard — no need to contact support to activate most of them.

1
Log In to Your Account

Access your perawin account and navigate to the "Responsible Gaming" section inside your profile settings.

2
Choose Your Protection Tool

Select from deposit limits, loss limits, session reminders, reality checks, or self-exclusion — based on what you need.

3
Set Your Preferences

Enter your desired limit amounts or exclusion period. All settings are confirmed via your registered email or mobile number.

4
Stay in Control

Your settings go live immediately for restrictions. Any relaxation of limits (e.g., increasing a deposit limit) has a mandatory 7-day cooling-off period.

Control how much you can deposit into your perawin account over a given period. Setting a deposit limit is one of the most effective ways to manage your overall gaming spend.
  • Choose a daily, weekly, or monthly limit in Philippine Pesos (₱)
  • Limits take effect immediately once set
  • Reducing your limit happens instantly; increasing requires 7 days
  • You will be notified by email when you are approaching your limit

A loss limit caps the maximum amount you can lose during a specified period. Once your net losses hit the limit you've set, your account will be temporarily restricted from further play until the period resets.
  • Set in ₱ PHP — daily, weekly, or monthly
  • Protects you from emotionally-driven overspending during losing streaks
  • Cannot be increased without the mandatory 7-day waiting period
  • Applies across all perawin games — slots, bingo, casino, and more

Need a short breather without fully excluding yourself? A cool-off period temporarily suspends your perawin account for a duration you choose, giving you space to reset.
  • Available periods: 24 hours, 3 days, 7 days, or 30 days
  • Your account is locked from login and deposits during the period
  • Any pending withdrawals will still be processed normally
  • The cool-off cannot be cancelled once activated — it must run its course

Self-exclusion is perawin's most powerful responsible gaming tool. It closes your account entirely for an extended period — or permanently — and is designed for players who feel they need to step away from gaming for a longer time.
  • Exclusion periods: 6 months, 1 year, 3 years, or permanent
  • Your account is fully locked — no logins, no deposits, no play
  • perawin will also suppress all marketing emails during the exclusion
  • Permanent self-exclusion cannot be reversed
  • Requests are processed within 24 hours — contact support to initiate
If you choose self-exclusion, please also consider reaching out to PAGCOR's responsible gaming programme for additional support and resources available to Filipino players.

Time can fly when you're deep in a game. perawin's session controls help you keep track of how long you've been playing and prompt you to take conscious breaks.
  • Session time limit: Set a maximum number of hours per day you can be logged in
  • Reality check pop-up: Receive an in-game notification every 30, 60, or 90 minutes showing your session duration and net result
  • At each reality check, you can choose to continue or end your session
  • Session history is always visible in your perawin account dashboard

🧩 Quick Self-Assessment

Answer honestly — this is for your eyes only. Check any statements that apply to your gaming behaviour over the past 30 days.

You appear to be gaming responsibly. Keep enjoying perawin within your means — and remember, our responsible gaming tools are always available if you ever feel you need them.
⚠️ Some caution is advised. A few of your answers suggest your gaming habits may be moving in a risky direction. Consider setting deposit or session limits on perawin, and speak to someone you trust about how you're feeling.
🚨 Please seek support. Your answers indicate signs of problem gambling. We strongly encourage you to use perawin's self-exclusion tool and reach out to a mental health professional or support service in the Philippines. You don't have to go through this alone.

Protecting Minors

perawin's 21+ policy is non-negotiable — here's how we enforce it

Under PAGCOR regulations, online gaming in the Philippines is restricted to individuals who are 21 years of age or older. At perawin, this is not just a checkbox — it's a core part of our registration process and ongoing compliance monitoring.

Every new perawin account must pass a government-issued ID verification before deposits or gameplay are permitted. Accounts that cannot be verified are suspended until valid documentation is provided. If we detect that an account belongs to a person under 21, it is permanently closed immediately and any funds are returned in accordance with our Terms & Conditions.

👨‍👩‍👧 For Parents and Guardians: If you share a device with younger family members, we strongly recommend using device-level parental controls and keeping your perawin login credentials private. Never share your account username or password with anyone, regardless of age.

perawin also recommends that households with children in Luzon, Visayas, or Mindanao use parental control software on shared devices and computers to prevent minors from accessing any online gaming platform — not just perawin. Keeping gaming in the hands of responsible adults starts at home.

🔞 How perawin Verifies Age
1
Registration

You provide your full name, date of birth, and contact details during sign-up.

2
Document Submission

Upload a valid Philippine government ID — UMID, PhilSys, passport, driver's license, or voter's ID.

3
KYC Review

Our KYC team reviews your submission. Accounts are verified typically within 1–24 hours on business days.

4
Ongoing Monitoring

perawin's compliance system continuously monitors for age-related fraud and unusual account behaviour patterns.

Play Smart. Play Safe. Play with perawin.

perawin is built for Filipino players who want real fun without the risk of harm. Set your limits, use our tools, and enjoy every game knowing that a responsible gaming framework is always working in the background to protect you. Remember: 21+ only, play responsibly, and never gamble more than you can afford to lose.

🔞 21+ Only 🛡️ PAGCOR Aligned ⚙️ Full Player Toolkit 🤝 24/7 Filipino Support 🚪 Self-Exclusion Available